20/12/2023
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Every company has a culture, may it be obvious and declared, implemented on purpose and with structure, communicated during onboarding or may it just be by facts, and little or no awareness.
The Company Culture refers to shared (or not) values, beliefs, attitudes, and practices that characterize an organization.
It encompasses the norms and behaviours that define the day-to day operations of a company and how employees interact with each other and with stakeholders.
Company Culture is often shaped by the organization’s mission, vision, and values, and it influences everything from decision-making processes and management styles to workplace environment and employee satisfaction.
Needless to say, that an aware, positive, applied and lived company culture can contribute to higher employee engagement, better job performance, and overall organizational success.
However, Company Culture is an abstract term, and it may not be easy to perceive what it really means.
If the culture is based on the company´s Mission and Vision, these have to be determined first.
The Mission Statement describes the company´s core purpose and function. It answers questions like what the company does, whom it serves, and how it provides value. A mission statement is focused on the present and outlines the fundamental reason for the company´s existence. The purpose of the mission statement is to guide the company´s day to day operations, decision-making, and strategy. It helps employees understand their roles and how their work, their attitude and communication contribute to the company´s goals.
The Vision Statement outlines what the company aspires to become in the future. It is a guide for what the company hopes to achieve. While it is grounded in reality, concrete goals, and action plans, it also contains aspirational elements. A vision nurtures creativity and inspiration. The vision statement serves as a motivational tool, inspiring employees, and stakeholders by providing a sense of direction and setting long-term goals. Vision helps drive innovation and progress and innovation can determine vision and new vision.
The Mission Statement is about the company´s current state and primary objectives, while the vision statement is a forward-looking, inspirational view of what the company wants to achieve in the future. Both are essential for aligning the company´s efforts and strategies.
Mission and Vision encompass concrete actionable objectives like the company´s primary business activities, for example high-quality products, targeting a particular market, or achieving operational excellence. They also embody goals aligned with leadership and soft skills like aspirational and motivational elements, inspiring innovation, ambition, a shared sense of purpose, an adequate constructive communication, and values in common.
Mission seems obvious as determined by the company´s purpose and concrete goals and action. However, thinking about it, or trying to define you may struggle. A Head-hunter primarily wants to find a perfectly fitting professional for his client and the role. He wants to find a matching role in the right company for the talent. The automobile industry wants to produce cars. You will realize that questions can come up. The definition of “fit and match,” the question if the production of a specific car is the focus or if the automobile companies produce means of transport to move from a to be With the vision even more doubts and questions come up. The range of perception and interpretation can become large.
While Mission and Vision provide direction and a sense of purpose, the broader culture is demonstrated through everyday actions, interactions, and decisions within the organisation. They are guiding the Company Culture, providing a framework within which the Company Culture develops and evolves.
A Company Culture can vary widely. Different types have been identified. Recognizing them involves observing the behaviours, values, and practices within an organization:
- Clan Culture
The Clan Culture focusses on collaboration, mentorship, and employee engagement. Within this culture you may feels like in a family.
You recognize it by strong team dynamics, open communication, and emphasis on employee welfare and development.
- Adhocracy Culture
This culture is innovative, dynamic, and entrepreneurial. The emphasis is on risk-taking and agility. You find yourself in a fast-paced and flexible environment, with a focus on innovation and new ideas. Often customer oriented and willing to adapt and change.
- Market Culture
The market culture is competitive, and results orientated. The focus lies on achieving measurable goals and targets. The atmosphere is competitive as rewards are performance-based.
- Hierarchy Culture
The hierarchy culture is structured and formal, with clear lines of authority. Stability and efficiency are valued. The organizational structures are well-defined, there are formal procedures, and a focus on reliability and smooth operations.
- Purpose Culture
Within a purpose culture employees and leaders are driven by a sense of purpose or cause, often altruistic or societal. Goals are mission-driven, values aligned in practices and decisions. The focus is on positive impact.
- Holacracy
This culture is determined by self-management with distributed authority. It is less hierarchical than others. Decision-making happens in decentralized processes. Roles instead of job titles. and a focus on teams or circles.
To recognize the Company Culture, you have to look beyond what is written in a company´s mission statement.
Observe how people interact, how decisions are made, what behaviours are rewarded, and what practices are encouraged or discouraged on a day-to-day basis.
Many companies mix different types.
Besides the above described (organizational), other factors play a crucial role in determining and shaping the culture.
Influencing the Company Culture through:
- Leadership and Management Style
- Policies and Practices
- Communication Patterns
- Employee Behaviours and Interactions
- Work Environment and Physical Space
- Company History and Background
- The Industry
- National and Regional Cultures
- Employee Demographics
- Customer and Stakeholder Expectations
For a potential employee to find out about the Company Culture and to be able to decide if he or she fits into the culture, the following steps are useful:
- Research the Company
- Explore the website
- Read testimonials
- Check social media profiles
- Read Employee Reviews
- Glassdoor and Indeed feature reviews from current and former employees
- Network with Current and Former Employees
- Reach out to people who work or have worked in the company. Ask about their experiences, work-life balance, and management styles.
- Observe the Physical Environment
- Observe the office layout, how employees interact, the general atmosphere
- Ask Specific Questions during the Interview
- Inquire about team dynamics, management style, typical workday, how conflicts are resolved and how success is measured. Ask about employee development programs, team-building activities, and opportunities for growth.
- Reflect on Personal Values and Work Style
- Consider your own values, work preferences, and what kind of work environment you thrive in. Does it align with what you have learned about the company?
- Evaluate the Recruitment Process
- The recruitment process can be reflective of the company culture. Consider communication style, efficiency and how candidates are treated.
- Look for Consistency
- Check if the company´s stated values and culture align with what you´ve observed and heard from employees.
Combining research, direct interaction, and personal reflection, you can gain a comprehensive understanding of whether your values, work style, career aspirations, purpose and vision align with the Company Culture. Not aligning with a Company Culture can have severe consequences as reduced job satisfaction and engagement, increased stress and burnout, poor performance, interpersonal issues and conflict, limited career growth, high turnover rates, damage to personal Well-being.
Get to know the Company Culture and be aware of your own culture!
Culture is the foundation of well-being and success for both, company and employee!