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JOB DESCRIPTION

Administrative Assistant

Role overview

An Administrative Assistant plays an essential role in the day-to-day running of a company, carrying out tasks such as receiving and sending mail and making appointments with service providers. Although they are often attached to the manager's department, they may also be employed in the company's other internal departments.

Working as an Administrative Assistant requires strong organisation skills. In some companies, this professional is responsible for personnel administration. In these cases, they are responsible for scheduling holidays and drawing up pay slips for each employee. Professional training is essential before applying for jobs as an Administrative Assistant. Training centres offer distance learning courses or sandwich courses to meet this demand.

The responsibilities of the Administrative Assistant vary according to the size of the company. In an SME, they work in close collaboration with management and manage the follow-up of files by sorting, filing and archiving them. In a large group, the Administrative Assistant may have other duties depending on their specialisms, such as receiving visitors or managing the accounts.

 

Alternative job titles

  • Administrative Support
  • Administrative Coordinator
  • Office Coordinator
  • Multi-skilled secretary
  • Bilingual or Trilingual Secretary
  • Legal Secretary
  • Receptionist
  • Clerical Assistant

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Missions principales

Main Responsibilities

An Administrative Assistant is responsible for various administrative tasks within a company. This includes drafting and formatting the company's administrative documents, as well as managing electronic messages from customers and suppliers using the appropriate office automation tools.

An Administrative Assistant also organises travel for management or sales agents when necessary, and uses collaborative software to share a schedule or organise videoconference meetings. In addition, he or she is responsible for stock management and assessing the supplies required, and places orders based on the company's needs.

In some companies an assistant may be responsible for coordinating the work of an administrative team. To hold such a position, you need good organisational and adaptability skills. Administrative Assistants may work from home or on company premises.

Competencies

 

  • Proficiency of office software: the job of Administrative Assistant requires having experience in various office software tools to be able to prepare content in Word, Excel or PowerPoint.
  • Communication skills: Internet skills are essential for Administrative Assistants. A good knowledge of e-mail tools is essential.
  • Knowledge of note-taking techniques: the ability to take notes during meetings is an important skill for an Administrative Assistant. They need to be precise in the information they pass on to the manager and his or her colleagues. Note-taking also makes it possible to manage buyers' orders and better understand their needs.
  • Flawless oral expression: Good elocution is important for responding effectively to telephone calls and talking to superiors. In some companies that operate internationally, employers require jobseekers to know other foreign languages.
  • Good writing skills: good writing skills are essential for an Administrative Assistant. They must send clear and precise written messages when responding to requests for information from customers. They must also produce professional, quality documents, free of spelling mistakes.
Missions principales

Education & Training

  • Vocational high school
  • Administrative Assistant distance learning or work-linked training
  • Associates degree in secretarial work, office automation, management assistant and executive assistant
  • Associates's degree : Business and Administration Management

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