Main Responsibilities
The Field Application Specialist is responsible for account management and prospect follow-up. During their travels, they may meet customers or partners on site. Their job is to solve technical problems relating to their company's offerings or services.
A field applications technical manager provides technical sales support to his company's customers and partners. They develop a troubleshooting method to diagnose potential application problems.
A Field Applications Specialist frequently works with a company's sales teams. Their aim is to help them solve a common technical problem. The professional sets up training courses for the sales department and all the marketing teams to improve their skills. The engineer explains to them how all the complex innovative products work. Together, they develop a training plan.
A Field Applications Specialist is responsible for product evaluation management. They are also responsible for providing additional technical information about an offer or service via partner sites and social networks.
During their travels, these experts carry out demonstrations and present the advantages and performance of a product or equipment before the sale. A field application specialist also gives advice and instructions for use to customers. They are responsible for maintaining a database. They are also responsible for updating technical training materials. To be a successful applications professional, you need to be proficient in at least one specific software application for presenting products.