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JOB DESCRIPTION

Office Manager

Role overview

The Office Manager is a professional involved in the management and administration of a company. They play an important role in the day-to-day running of the business. They are responsible for managing facilities and equipment, procuring office supplies, managing service contracts and supervising administrative staff.

The aim of this function is to ensure effective coordination and optimum management of resources between all the company's departments. It therefore works closely with the other departments.

In terms of hierarchy, the Office Manager is generally below senior management, such as the CEO or Managing Director, but above administrative staff.

The job of Office Manager is not exactly the same in all companies, the tasks vary and depend on the size and structure of the company. In a small company, they may be responsible for all administrative functions, while in a large company, they will manage a team of administrative professionals.

The Office Manager is a versatile and essential professional. His or her responsibilities may be varied, but they are all focused on managing and optimising resources to enable the company to achieve its objectives and to ensure the smooth running of the business.

 

Alternative job titles

  • Administrative Manager
  • Business Support Manager
  • Front Office Manager
  • Facilities Manager
  • Head of Administration

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Main Responsibilities

As an assistant to the head of the organisation, the Office Manager takes care of all administrative operations so that he or she can concentrate on the company's strategy.

In this job, the Office Manager filters all incoming telephone calls and letters, retaining only the most important information and passing it on to management. They prepare orders for office supplies and handle all administrative operations.

To keep track of the company's progress, the Office Manager is responsible for drawing up summaries and reports, which he or she must also pass on to the management. This job involves drawing up and presenting comprehensive reports and balance sheets to give an account of the company's activities.

As the person responsible for the budget and accounts, he ensures that all expenditure is justified and that the accounts are balanced.

Finally, the Office Manager is responsible for communication within the company, ensuring that information flows smoothly between the various departments.

Competencies

 

  • Proficiency in office software: in this job, it is essential to be at ease with commonly used IT tools, such as word processing software, spreadsheets and databases. Typically, these include the Microsoft Office suite with Word, Excel, PowerPoint, etc.
  • Excellent level of French: the Office Manager must be excellent in written French (for drafting correspondence and various documents) as well as spoken French (for speaking engagements, telephone calls, negotiations, welcoming visitors to the office, etc.).
  • Fluent English: most Office Manager positions require a good knowledge of English to be able to deal with foreign contacts.
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Education & Training

There is no specific training required to become an Office Manager. You can get into this job after any kind of study.

  • Associate's degree : Assistant, Accounting, Business Management
  • Bachelor Business and Administration Management 
  • Master Office Manager
  • Master Formation Management

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