en
“ MAKING SUCCESS STORIES HAPPEN ”

Latest news and insights from Morgan Philips

Discover a wide range of useful tips, advice and information for recruiters and candidates looking for a job.
Find our more through our articles, interviews, webinars, studies, podcasts, white papers and the latest developments in the job market by sector of activity.

High- performing executive teams: How behavioural science improves C-suite performance

High- performing executive teams: How behavioural science improves C-suite performance

Put a room full of high-achieving executives around a boardroom table, and conventional wisdom says you have a high-performing leadership team. But it doesn't always work that way. 

14/10/2026 Back to all articles

You can have an exceptional CEO, a commercially astute CFO, an experienced COO and an award-winning CMO, yet still end up with delayed decisions, internal friction and strategic misalignment.

Think about an elite sports team. You can recruit some of the best players in the world. But individual talent does not automatically create a winning team. Players need to understand their roles, anticipate how teammates will respond and make good decisions together when the pressure is on.

The same principle applies in the boardroom. A high-performing leadership team isn't simply a collection of high performers. It's what happens when they work together.

So, what can organisations learn from the psychology of elite teams?

The illusion of the perfect leadership team

Traditional executive search can sometimes treat team assembly as an additive exercise. An equation that looks like: Find the best CFO. Pair them with an ambitious COO. Add an experienced CEO.

On paper, it looks to be a winning team. But people aren't positions on an org chart.

They bring different ways of thinking, different responses to risk and different behaviours under pressure.

Leadership teams often struggle because of:

  • Cognitive biases: How individuals interpret information, assess risk and make decisions in uncertain situations.
  • Communication patterns: Map who challenges ideas, who stays quiet, and how the team handles disagreement around the table.
  • Power dynamics: How hierarchy, personality, ego, and influence dictate whose views are heard.
  • Different motivations: What drives each executive and how those motivations interact when priorities compete.
  • Responses to pressure: How people behave when deadlines tighten, decisions become difficult, or the stakes rise.

None of these factors can be properly understood from a CV. And they rarely reveal themselves in a conventional interview.

What can elite sport teach us about executive team performance?

Elite sport has spent decades examining what makes teams perform under pressure. One useful concept is the shared mental model.

Simply put, this means team members develop a broadly shared understanding of what is happening, what needs to happen next and how their teammates are likely to respond.

Research in elite sport has explored how shared mental models can support collective decision-making, coordination and team performance, including case studies involving professional rugby.

Think about a footballer making a run before their teammate passes. They don't need to stop and explain every movement. They have developed an understanding of how the team plays and what each team member is likely to do.

The boardroom equivalent is being able to anticipate how colleagues will approach a difficult decision, understand their priorities and challenge each other constructively without derailing the discussion.

That doesn't mean everyone needs to think alike. In fact, it’s the opposite.

High-performing teams need cognitive diversity. But they also need enough shared understanding to turn that diversity into coordinated action. This is where behavioural science is useful.

From star talent to complementary team dynamics

The question shouldn't simply be, “Who is the best candidate?” It should also be: “Who is the best candidate for this team?”

A technically brilliant senior executive can still be the wrong addition to a leadership team if their behavioural style creates friction with the people already in the boardroom.

Imagine signing a world-class striker who doesn't fit the manager's tactics, doesn't communicate with the midfield and prefers to play a different style of football.

That can mean exploring:

  • How they make decisions.
  • How they respond to challenge.
  • How comfortable they are with ambiguity.
  • How they communicate when they disagree.
  • How they respond when the pressure increases.
  • How their motivations complement or conflict with those already in the team.

This is the difference between assessing individual potential and assessing collective performance.

1. Map the team, not only the individuals

Before hiring or restructuring, organisations need to understand the team they already have. That means looking at the cognitive and behavioural characteristics across the board.

  • Where are the blind spots?
  • Where does communication break down?
  • Who naturally challenges assumptions?
  • Who tends to avoid conflict?
  • How does the team make decisions when there isn't an obvious answer?

Mapping these dynamics can reveal issues that individual assessments may miss. It also creates a clearer picture of where a new executive could strengthen the team and where they could introduce friction.

2. Assess how a new executive will contribute to the team

A candidate can be outstanding in isolation and still be the wrong addition to a leadership team. The question isn't whether they are capable. It's whether their capabilities, behaviours and motivations complement the people already there.

Executive assessment should consider not only “Can they do the job?” but “How will they operate with this team?”

3. Understand leadership behaviour under pressure

Leadership is seldom tested when everything is going smoothly. It's tested when the market shifts, a major decision needs to be made, or a strategy isn't delivering as expected.

Pressure changes behaviour.

A leader who is collaborative in normal circumstances may become more controlling. Someone who usually speaks with confidence may become more cautious. A team that communicates well may start protecting individual interests when the stakes rise.

There is a useful parallel with elite sport here. McKinsey has explored what business leaders can learn from the way elite athletes prepare for sustained high performance. The CEO as elite athlete offers one perspective on that comparison.

4. Create the conditions for better challenge

High-performing teams don't agree on everything. Constructive disagreement can be a strength.

The important question is whether people can challenge an idea without the disagreement becoming personal. That is where psychological safety matters.

Psychological safety describes an environment where people can speak up, ask questions, acknowledge mistakes and challenge ideas without fear of negative interpersonal consequences.

For a leadership team, that matters because silence can be expensive. A board where everyone agrees too quickly may look aligned. But often it’s missing important questions.

5. Turn different perspectives into better decisions

Cognitive diversity only creates value if a team can use it. Different perspectives help a leadership team challenge assumptions and consider alternatives. But without effective communication and coordination, those differences can become competing agendas.

A shared mental model does not mean everyone reaches the same conclusion. It means people have enough common understanding to know how to contribute, challenge and coordinate actions.

For C-suite teams, that can mean clearer accountability and more productive challenge when the stakes are high.

From individual talent to collective performance

The most impressive CVs in the room don't guarantee the strongest leadership team. Just as the best individual athletes don't automatically make the best sports team.

Performance depends on what happens between people: how they communicate, how they make decisions, how they respond to pressure and how they use their different strengths.

There is a reason modern organisations can learn from elite sport. Both environments depend on people performing collectively in high-pressure, uncertain situations.

The lesson isn't that a board should be run like a changing room. It's that the psychology behind collective performance deserves greater attention. That is why behavioural science has a role to play in executive search, succession planning and leadership development.

Because the question isn't: “Have we hired the best people?” It's: “Have we created the conditions for our best people to perform together?”

Learn how Morgan Philips Talent Consulting can help you understand the psychology behind high-performing leadership teams. 

 

Frequently Asked Questions

How can behavioural science improve executive team performance?

Behavioural science can help organisations understand how executives think, communicate, make decisions and respond to pressure. Applied to an executive team, it can identify behavioural strengths, potential friction points, cognitive biases and differences in decision-making styles. This gives boards a more evidence-based understanding of how individuals may work together. 

Why do high-performing executives sometimes struggle to work well together?

Individual performance does not guarantee team performance. Executives may have different decision-making styles, motivations, risk appetites or approaches to conflict. Without enough shared understanding and effective communication, these differences can create friction, slow decisions, or prevent challenges from being heard. 

What are shared mental models in executive teams?

Shared mental models are understandings among team members about tasks, goals, roles and how other team members are likely to behave. In high-pressure environments, they can support coordination and collective decision-making.  

How does psychological safety affect C-suite performance?

Psychological safety can help create an environment where executives can challenge assumptions, raise concerns, admit mistakes and offer alternative perspectives safely. For leadership teams, this can support more open debate, learning and better decision-making.  

How can boards assess whether a new executive will fit an existing leadership team?

Boards can assess more than a candidate's technical capability and track record. Behavioural and psychological assessment can explore factors such as decision-making style, adaptability, communication, responses to pressure and motivations. These characteristics can be considered alongside the existing team's dynamics to understand whether the appointment will complement the team. 

© 2026 Morgan Philips Group SA
All rights reserved

EN Title