24/09/2024 Back to all articles

The C-suite, or C-level, refers to a group of the most senior executives in a company whose titles usually start with the letter “C” for Chief.

These executives are responsible for the strategic direction, high-level decision-making, performance, and overall success of the organization. They are at the top of the corporate hierarchy.

Common C-Suite Roles are:

1. Chief Executive Officer CEO – highest ranking executive, responsible for the overall management and direction of the company. He sets the strategy, aligns operations, and is accountable for the board of directors.

2. Chief Financial Officer CFO – responsible for managing the finances, including financial planning, risk management and reporting. The CFO ensures financial health and sustainability of the organization.

3. Chief Operating Officer COO – focuses on the day-to-day operations of the company, ensuring efficient processes and the smooth running of the business. The COO implements strategies at the operational level.

4. Chief Technology officer CTO - oversees the technology strategy and infrastructure of the company, ensuring that technological resources align with and support business goals and drive innovation.

5. Chief Marketing Officer – CMO in charge of marketing initiatives, brand management, and customer engagement. He drives revenue through marketing strategies and customer acquisition.

6. Chief Human Resources Officer – CHRO manages the company´s workforce strategy, including talent acquisition, employee engagement, training, and development. He makes sure the company attracts and retains talent.

7. Chief Information Officer – CIO oversees the company´s information technology and information systems. He focuses on the effective use of IT to meet organizational objectives.

C-Suite executives need leadership capacity and vision, they have strategic influence, are highly accountable, need cross-functional expertise and be able to manage risk. They represent the company externally in dealings with investors, regulators, customers, and the media. CEOs of important companies are public faces, essential in key announcements and crises situations. They provide guidance and set standards.

The above description underlines the significant influence these roles have on an organizations success. The process of choosing a C-suite executive therefore needs thorough evaluation not only of the candidate´s qualifications but also their alignment with the company´s vision, culture, and strategic goals.

Key considerations when hiring a C-Suite Executive are the following:

1. Leadership Style:

• Alignment with the company culture
• Adaptability
• Decision-making and delegation

 

2. Track Record and Experience:

• Relevant industry experience
• Achievements and impact
• Handling of change

 

3. Cultural and Strategic Fit:

• Vision alignment
• Cultural compatibility

 

4. Communication and Influence:

• Effective and strong internal communication
• External relationships

 

5. Visionary and Strategic Thinking:

• Long-term focus
• Innovation and change-management

 

6. Emotional Intelligence and Interpersonal Skills:

• Emotional intelligence (EQ)
• Relationship building
• Mindset

 

7. Global and Cross-Functional Expertise:

• Global perspective
• Cross-functional knowledge

 

8. Crises Management and Resilience:

• Ability to handle pressure
• Experience with turnaround situations

To evaluate properly this wide range of skills, character traits and behaviour in different challenging situations you need to be able to understand the requirements on a rational and emotional basis, read the underlayers of the appearance, consider hard facts and apply an integrated approach to align successfully. With a proper distance you need to screen the person, company, and situation.

Assessment centres are used for C-level jobs to thoroughly evaluate the above described. It is essential to assess candidates beyond traditional interviews.

 

Why an assessment centre is beneficial for C-level jobs:

1. Comprehensive Evaluation: C-level positions require a multifaceted approach of evaluation. An assessment centre allows for the evaluation of these skills in a practical, high-pressure environment that mirrors real-life challenges.

2. Behavioural Insight: By placing candidates in simulated scenarios, companies can observe how they behave in real-time, including how they handle stress, conflict resolution, and decision-making processes.

3. Objective Measurement: Traditional interviews often focus on subjective perceptions and past experience. An assessment centre uses standardized methods, offering a more objective way to compare candidates based on specific performance criteria.

4. Team Dynamics: Assessment centres may involve group exercises  where candidates must collaborate or compete, revealing their ability to work with or lead a team—key for executive roles that involve cross-functional leadership.

 

The process:

Pre-assessment Stage:

• Role Analysis: The company defines the key competencies required For the C-level role.
• Candidate Briefing: Candidates are informed about the assessment format, exercises, and expectations.

On the Day of the Assessment:

• Case Studies: Candidates are asked to analyse business scenarios that may involve financial, operational, and strategic issues. They need to present solutions, demonstrating critical thinking and business acumen.
• In-basket Exercises: Simulating a day in the executive role, candidates deal with a series of emails, reports, and tasks to prioritize and solve, testing time management and decision-making.
• Presentations: Candidates may be asked to prepare and present a strategy or business case, showcasing their vision, communication, and persuasive skills.
• Interviews: Traditional interviews are included, focusing on personal leadership experiences, values, and cultural fit.
• Psychometric Testing: Sometimes included to assess personality traits, cognitive ability, and emotional intelligence (before the assessment day).

Post-assessment:

• Feedback and Evaluation: A panel of assessors, often including HR, external consultants, and company executives, review the candidate’s performance across all exercises.
• Final Decision: Based on comprehensive performance, a recommendation is made for hiring, for further interviews and eventually for development or reinforcing steps. Candidates typically receive detailed feedback, whether successful or not, a “debrief.”

 

An assessment provides a well-rounded view of the candidates, ensuring that the right person with the right skills, mindset, and leadership qualities is selected for the C-level role.

Getting the right people in the right place is the key to success. When values, mindset, and skills align, both the individual and the company thrive.

Morgan Philips – making success stories happen!

Written by Gabriele Kamps